Housing How-To: Maintenance Requests

Something in your room or community needs attention? Submit a maintenance request.

Submit a Work Order

Students currently submit maintenance requests through:

myLEO → Apps → Residential Living and Learning → Room Maintenance
From there, students can select My Jobs or Shared Jobs and submit the issue.
Students are able to check the status of their work orders 24/7.

Laundry Issues

Students should scan the QR code on the laundry machine to submit a work order for laundry-related issues.

Wi-Fi Issues

For Wi-Fi issues within the residence halls, students should contact Boldyn. Include the appropriate contact information from the ETAMU Community Handbook.

Vending Machines

Vending machines offering a variety of snacks and beverages are available throughout the residential communities for residents' convenience. Residents experiencing issues with a vending machine, including refund requests or other concerns, should contact the Lion Card Office at [email protected] for assistance.

Need Help After Hours?

For urgent maintenance concerns, students should contact the RA on Duty for their assigned residential community.

Emergency situations, such as smoke or fire, should be directed to 911.