IDL Resources Guide: Submit a Ticket

Need help with instructional tools, D2L Brightspace, or other academic technologies? Use our ticketing system to request support from IDL and our team will follow up as soon as possible. Email us at [email protected] or click the button below.

Login or D2L Technical Issues?

CITE Support

If you are having login issues, contact CITE:

• Email [email protected], or
• Call the Help Desk at 903.886.6000

D2L Technical Support

If you are having a technical issue with D2L:

• Call D2L Brightspace’s 24/7 support line at 877.325.7778, or
• View their online Support Resources