Auxiliary Services Guide: Vending Machines

Beverage and snack vending machines are available throughout campus in academic buildings and residential living areas. Each machine has an Equipment ID or Box Number to help us quickly identify and address issues.

If you experience a problem with a vending machine, please report it to Auxiliary Services using the contact information or form below. When submitting a report, please provide as much information as possible, including a contact phone number.

What Information Do We Need?

Please provide:

  • Equipment ID or Box Number
  • Building Location
  • Machine Type: Snack or Beverage
  • Item You Were Attempting to Purchase
  • Description of the Problem
  • When the Loss Occurred
  • Transaction Type: Cash, Lion Cash or Credit Card

Report a Problem

To report a vending machine problem, please contact:

You may also report a vending machine problem through our reporting form below. Please be prepared to provide the building location and whether the machine is a snack or beverage machine.

Report a Vending Machine Problem

Request a Refund

If funds are lost during a vending machine transaction, refunds are handled by the Cashier’s Office, located in the main foyer of the McDowell Business Administration Building.

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