The Cashier's Office supports students, families and the university community by managing student billing, payments, refunds and institutional loans. Our office also processes parking permit sales, departmental deposits and third-party payments, and assists with account inquiries and past-due balances.
Services
Billing and Account Services
- Student accounts/Institutional loan billing and payments
- Collections (past-due accounts)
- Administration of third-party contracts (scholarships, employers, government agencies)
- Collections (past due loans)
- Parent/PLUS loan disbursement
- Credit card machine assignment/loan
Institutional Funding
- Employee scholarships
- Lion Family Scholarships
Refunds
- Refund processing (including financial aid refunds)
- Mail refunds
- Direct deposit refunds
Payment Windows
Payment windows are located in the lobby of McDowell Administration Building. Our services include:
- Student accounts/Institutional loan payments (cash, check, credit/debit card)
- Student account information (balances, account inquiries)
- University departmental deposits
- Student worker paycheck pickup
- University staff travel check pickup
- Institutional loan administration (tuition loans and emergency loans)
- Parking citation payments
- Parking permit sales
Student Billing/Receivables/Refunds
Offices are located in the McDowell Administration Building (Room 199)
Parking Permit Information
Students, faculty and staff may purchase parking permits through myLEO.
Annual student parking permits for the 2025-2026 academic year will be $120 and will expire on August 31, 2026.
Contact
Question or comment? Email us at [email protected]. Our goal is to be able to respond to your inquiry within one business day. Response time may be a bit more than that during peak periods but we will get back to you as soon as we can.
Financial Aid
Please note: The Cashier’s Office does not have access to student financial aid files. You will need to contact the Office of Financial Aid and Scholarships for questions about financial aid eligibility, offer and acceptance procedures, aid appeals, or other issues regarding your financial aid (loans, scholarships and grants). The Financial Aid Office can be reached by email at [email protected].