Billing and Payment Guide: Payment Information
Need to pay your bill or set up a payment plan? East Texas A&M University offers several ways to pay, along with clear information about billing and installment options to fit your needs.
Payment Windows
Payment Windows are located in the lobby of McDowell Administration Building.
Office Hours
McDowell Administration Building
Monday-Friday 8:00 AM – 5:00 PM
Pay by Phone
To pay by phone, call 903.886.5044
Pay Online
Credit card payments are accepted through myLEO. Required information for credit card payments includes: term, campus-wide ID number, credit card number and expiration date (MMYY). The university accepts Visa, MasterCard, Discover and American Express.
For information about your student account and to make credit card payments over the internet, login to your myLEO and select “Check your balance or make payments toward your balance” under the Student Resources tab.
Pay by Mail
Payments by mail must be received by payment deadlines (postmark dates are not considered). The university DOES NOT have mail delivery on Saturdays. Please include your CWID (campus-wide ID) on all checks and correspondence. Payments can be mailed to:
- Attn: Tuition Payment
- East Texas A&M University
- P.O. Box 3011
- Commerce, TX 75429
Express Payments
- Attn: Tuition Payment
- Financial Services
- 2600 S Neal St
- Commerce, TX 75428
Billing Information
How can I view my bill?
East Texas A&M University does not send paper bills unless specifically requested. Billing notices will be sent to campus email addresses only. It will be the student’s responsibility to review their email account regularly and to forward billing information to third parties (parents, employers, etc) if necessary.
You can view and pay your bill online through myLEO under the LeoPay section. This information is real-time, reflecting charges and payments as they are posted to our student accounting system. Please see the Academic Calendar for tuition and refund dates.
Tuition/fees, student housing charges and meal plans are due in full on the first payment date for each term. Students may opt for payment by installment during the Fall and Spring terms, which requires a payment of $100 down plus a $35 installment fee payment at sign-up with remaining charges then divided into four equal payments. Payments are due at specific dates during each semester with the last payment due prior to the end of the term.
The installment plan is not available during summer semesters or for mini-terms.
Students who cannot make payments as described above may apply for assistance through the University Loan Office. Short-term tuition loans are available to pay tuition/fees only. These loans are due before the end of the term. Contact the Loan Office if you have further questions. All loan applications are subject to eligibility requirements and availability of funds.
Collection Procedures for Past Due Accounts
East Texas A&M University expects students to pay their accounts and loans when due. Failure to pay on time does have consequences for students and may include late charges, registration/transcript holds, restricted access to institutional loans, or referral of their debt to an outside collection agency.
Late Notices
The university works with students who are past-due, but if a solution cannot be worked out, the university follows the collection procedure outlined below:
- Late notices (bills, emails or letters) are sent approximately 30 calendar days after the end of the term.
- Second notices are mailed approximately 60 calendar days after the date of the first letter.
- Uncollected accounts and loans can be referred to a collection agency approximately 90-120 calendar days after the end of the term.
Collections
As a last resort, accounts and loans are referred to outside collection agencies. Students can avoid that action by making a payment every month until the balance is paid in full. However, if no response to our inquiries is received or no cooperation is forthcoming, the university will proceed with formal collection action.
Once your account is referred to an outside agency, students will be contacted by a representative of that agency. Payments are then made through that agency-not to the university. Students may also be liable for collection fees up to 30% of the principal balance placed in addition to the university account or loan balance. Students, like any other debtor, have certain rights under Federal law. Please refer to the text of the Fair Debt Collections Practices Act. This Act outlines the duties and responsibilities of debtors, creditors, and outside collection agencies.
At this time, the university has contracts with the following collection agencies:
International Student Payments
Restrictions for Incoming Wire Payments
Students are generally restricted to wire amounts that do not exceed current charges. Prior approval is required for amounts that are more than current charges. Requests should be submitted to [email protected] and will be reviewed on a case by case basis. Rejected wires will be returned to the sending bank.